LinkedIn boosts its messaging with smart replies, pre-written AI-based interactions
LinkedIn — the Microsoft-owned platform for those who want to network with professional contacts and advance their own careers — has been in the middle of a long-term makeover of its social tools, as it looks to drive more usage. Today comes the latest chapter in that story: the site is unveiling a new smart reply feature in its messaging app, which gives users prompts with different phrases to use while they are chatting to keep the conversation flowing.
The feature is launching in English first in LinkedIn’s mobile app and on desktop. LinkedIn says that it plans to roll it out to more languages sometime in the future. And users can opt out of the smart reply feature in their settings.